Terms and Conditions for Marvelous Fiji Transfers and Tours
Welcome to Marvelous Fiji Transfers and Tours. These Terms and Conditions (“Terms”) govern the use of our website, online booking services, and related services. By accessing or using our website or services, you (“the Customer” or “User”) agree to comply with and be bound by these Terms. If you do not agree, you must immediately discontinue use of this website and its services.
1. Definitions
- “Company” refers to Marvelous Fiji Transfers and Tours, the business entity providing premium transfer, customized tour, and related services.
- “Drivers” means the professional operators employed by or contracted with the Company who provide transportation and tour guide services to Customers.
- “Customer” / “User” means any individual or entity using the Marvelous Fiji Transfers and Tours platform for bookings.
- “Website” refers to the official online platform of Marvelous Fiji Transfers and Tours and all subpages operated under its domain.
2. Services Provided
Marvelous Fiji Transfers and Tours provides an online platform for Customers to book private transfers (including airport, corporate, and chauffeur services) and customized private tours. The Company provides its core offering—safe, reliable, and personalized transfers and customized tours—directly to the Customer.
3. Payments
- Payment Method: All services booked through Marvelous Fiji Transfers and Tours must be paid for exclusively by cash (Fijian Dollars).
- Payment Time: The full payment must be made directly to the Driver when the Driver picks up the Customer at the agreed pickup location.
- Pricing: All confirmed bookings will have a fixed price agreed upon at the time of booking.
4. Customer Obligations
Customers agree to:
- Provide accurate and complete booking information (including pickup, drop-off, and contact details).
- Be present at the pickup location at the agreed time.
- Ensure they have the full cash payment ready upon the Driver’s arrival.
- Use the services lawfully and not engage in fraudulent activity.
- Treat Drivers with respect and comply with Fiji’s transport laws.
5. Driver and Company Responsibilities
- The Company is committed to providing consistently safe, reliable, and personalized transfer and tour experiences.
- The Company enforces a Safety First commitment through non-negotiable vehicle maintenance and driver training.
- Drivers are required to maintain a professional appearance in the Navy Blue uniform and provide high-standard service with genuine warmth and the Bula Spirit.
6. Limitation of Liability
- Service Disclaimer:Marvelous Fiji Transfers and Tours is not liable for:
- Delays or cancellations outside the reasonable control of the Company.
- Lost items, accidents, or damages incurred during travel, except where directly resulting from negligence or misconduct of the Company’s employees.
- Any disputes arising between Customers and the Company regarding services that are not resolvable through internal procedures.
- Booking Disclaimer: Failure by the Customer to have the required cash payment ready upon the Driver’s arrival may result in the automatic cancellation of the service without liability to the Company.
7. Website Developer Disclaimer (Daim Hub)
The following disclaimer strictly applies to the website developer:
- Daim Hub is responsible only for the creation, hosting, and technical maintenance of this website.
- Daim Hubdoes not operate Marvelous Fiji Transfers and Tours, manage bookings, process payments, oversee communications, or provide any transport or tour services.
- Daim Hub accepts no liability whatsoever for miscommunication, misleading content, fraud, service failure, payment disputes, or damages arising from the use of this website or the transportation/tour services provided by the Company.
- By using this website, the Customer acknowledges and agrees that Daim Hub is held harmless from all claims, liabilities, losses, or damages connected with the operations or service delivery of Marvelous Fiji Transfers and Tours.
8. Intellectual Property
All website content, branding, logos, and materials belong to Marvelous Fiji Transfers and Tours unless otherwise stated. Daim Hub retains intellectual property rights over its web development and technical work.
9. Data Protection
Personal data is collected and processed according to the Privacy Policy. Marvelous Fiji Transfers and Tours is solely responsible for data collection, compliance, and safeguarding customer information.
10. Indemnity
The Customer agrees to indemnify and hold harmless Marvelous Fiji Transfers and Tours, its owners, employees, drivers, agents, affiliates, and Daim Hub from any claims, losses, damages, liabilities, costs, or expenses arising from:
- Misuse of the website or services.
- Payment issues or disputes resulting from the Customer’s failure to adhere to the cash payment policy.
- Breach of these Terms.
11. Governing Law & Jurisdiction
These Terms are governed by the laws of Fiji. Any disputes shall be resolved under the exclusive jurisdiction of the courts of Fiji.